Frequently Asked Questions
What services does Beni Enterprises provide?
We provide premium furniture sales and complete interior decoration services including modular kitchens, wardrobes, custom furniture, and space planning.
Do you offer custom-made furniture?
Yes. We design and manufacture custom furniture based on client requirements, space dimensions, and design preferences.
Do you provide site visits?
Yes, site visits and consultations can be scheduled through our official contact channels.
Are your products covered under warranty?
Yes. Warranty terms vary depending on the product type and are applicable only for officially purchased items.
Do you handle complete interior projects?
Yes. We manage complete residential and commercial interior projects from design to execution.
What is your return policy?
Returns are applicable only for damaged or defective ready-stock items reported within 48 hours of delivery with valid invoice proof.
Can custom furniture be returned?
Custom-made furniture is non-returnable unless there is a manufacturing defect.
How can I track my order?
You can contact our support team for order updates after confirmation.
What are the delivery timelines?
Ready stock items: 3–7 business days.
Custom furniture: 10–25 business days depending on design complexity.
Are delivery charges applicable?
Delivery charges depend on order value and location. Free local delivery may apply on eligible orders.
Do you provide installation services?
Yes. Installation is provided for applicable products and projects.
What payment methods do you accept?
We accept Cash, Bank Transfer, Credit/Debit Cards, and UPI payments.
Is advance payment required?
Yes. Custom projects require an advance payment before production begins.
Can I pay in installments?
Installment options may be discussed based on project scope and agreement.
